Privacy Policy

Introduction

At KOLTURE, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, shipping address)
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communications with our customer service team

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and products
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed through secure payment gateways.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent for marketing communications

Cookies & Analytics

We do not use tracking or advertising cookies. Your browser stores a small amount of data locally (your cart, your login session and your saved checkout details) — this stays on your device and is never sent to third parties.

For site statistics we use Plausible Analytics, a privacy-friendly, EU-hosted service that is cookieless and collects no personal data: it records aggregate page views, referrers and events such as adding a product to the cart or completing an order. No individual visitor is identified or tracked across websites, which is why you don't see a cookie banner here.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at: